Support

Questions, problems or feedback about NEXO: Scan, Chat & Print? We read every message.

Contact us

Email support@nexogalaxy.com. You can also use Settings → Report a problem inside the app, which opens a pre-filled email for you to review before sending.

Quick answers

Does NEXO upload my documents?

No. Your documents, scans, extracted text and chats stay on your phone. Privacy Policy

I lost my documents after reinstalling

NEXO keeps your data in private on-device storage that is excluded from cloud backups, so it cannot be recovered after uninstalling or clearing app data. Export or share copies of important documents regularly.

How do I remove ads?

See the Pricing page for the plans that remove ads. Purchases are handled by the app store.

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